Get the cute but fearsome Serpent, your dependable partner in any battle!

Replies to players' hot concerns IV

Issued On: Jan. 8, 2009

I can’t speak in the Trade Channel because I don’t have any Broadcastings or Super Broadcastings. Apart from setting up a stall, how can I tell other players trade information?

Answer: Angels Online possesses a powerful chat room system. Players can invite their friends to join an individual chat room. In addition, there are 4 public chat rooms including Trade and Camp and others created by the system. Players can add themselves to these rooms by clicking “Friends” and then choosing “Chatr(Chat Room)". In addition, there is a special market part in the AO forum. Players can submit their trade information here .

I have signed up to join the Holy Battlefield and I have used my Battlefield Cursed Stone. What can I do if I suddenly can’t connect with the server and I can’t go back to the battle?

Answer: If you have signed up and entered the Holy Battlefield, please follow these steps:

1. Make sure you are in the server branch 1.

2. Make sure you have chosen “I have signed up and want to go back battle.”

3. If you still can’t resolve the problem, please keep screenshot and contact a GM immediately via Live Support. A GM will be present and help you solve the problem as soon as possible.

Please note, it is better not to leave the battlefield before the battle ends; otherwise, you may miss the awards period and may not obtain any rewards.

After I used a Lucky Hammer, the original added attributes disappeared! What’s going on?

Answer: A Lucky Hammer can help increase added attributes on equipment, rides, robots and others. For example, the following Mage Gown has 25 added Spell Defense points.

After you use a Lucky Hammer to enhance its attributes, it will become

The current Spell Defense is 25 points and its range is 0-64. It means that you may randomly obtain 0-64 added attributes. If you obtain 0, the original 25 points will disappear or change into other attributes.

There are so many scammers and hackers in game, and players accounts are not as safe as before. Can IGG do anything about it?

A: Players must learn to protect themselves against illegal scamming and also take their account security into consideration at all times. Please always get your information from our official website, not from third-party websites, or browse website links promoted in game, especially those in the Angel Lyceum market. Links of this kind often contain illegal Trojan programs, which can steal players' account information once they are clicked. We suggest players change their account password regularly.

Scammers and hackers also do great harm to us here at IGG. Usually it takes our technicians several hours to investigate what has happened when a player's account is stolen. We hope players can help us in creating a clean scam-free game environment. GMs will never intervene in trade between players. Before you make any trade, please confirm the items.

Keeping your registered e-mail safe is also very important. Because it is the only way we can make sure you are the owner of your account – for example, PIN reminder emails will be sent to this email account.

About PIN and Trade PIN numbers.

The PIN and Trade PIN numbers are set for the safety of your account. To avoid theft of your characters and items, players can set a PIN when they choose characters. To clear your PIN, please click here:

http://service.igg.com/faq/game.php?G_Id=9

ID:
PW:
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