Account Security & Anti-cheating

Issued On: Mar. 11, 2008

 

To all angels,

 

A small part of players have reported that their accounts had been stolen recently. And after deep investigation, we find most players who have their account stolen have following behaviors---using cheating program so that "Trojan" applications for stealing account were installed on the computer; sharing account with others; neglecting of protecting the account information.

 

AO official hereby is providing suggestions to ensure the security of your account as follows:

1. It is recommended not to use assistant software so-called with powerful functions while playing AO. Once you use assistant software to play or so-called botter, the account name and password you enter will be very likely to be sent to a remote server(Not igg server). Then your account will be possible to be stolen anytime.

2. It is recommended not to log into unofficial website or link that is not authorized by us. All official sites are under the domain name: www.mythwaronline.com or www.igg.com, so be cautious when you login the non-official websites.

3. The official will never ask players for account password or any other account information. Some players would use a username with "IGG or GM" as initial part to cheat in game. And once you reveal the account name and password to him/her, then your account will perhaps be stolen in short time. So please don't reveal any account information to others.

4. Players need to enter account name and password to log into the official forum. It is not the main reason that has account stolen. But don't fill in the mail address used in registering game account on the forum to avoid hacker's attack.

5. Don't reveal account information to others or share your account with others because it may bring unnecessary trouble or even make the account lost.

6. Don't download any software or so-called update game client that they are not in our official website.

7. Don't accept the file from the stranger, since it may contain undiscovered virus which cause your account to be revealed

8. Don't believe any mails that they are not from igg.com. Some cheaters used so-called vip.com to cheat players' account and password information.

9. We strongly recommend you to purchase items from official item mall. The private real money trades are forbidden and easily deceived.

10. For security reasons, the answers to password questions should be complex. Simple answers are easily guessed and result in the stealing of your account. If your account has been stolen, please link to http://www.igg.com/getpass.php

The official has to remind players again not to reveal account information to others and lured by assistant program alleged with "powerful functions" to protect your own computer. Any assistant program used while playing AO may bring unnecessary negative effect and even hidden trouble of account security!

Please take good care of your account and resist cheating program in order to enjoy AO!

 

We have been working hard all the time!